Terms And Conditions

CEF BOX Print Ltd. - Online Terms and Conditions of Business

Updated on 3rd Sept. 2021

Terms of Agreement

Welcome to cefBox.com! We provide services to you subject to the following conditions. If you visit or shop at cefBox.com®, these Terms and Conditions of Business will constitute a legally binding agreement between you and us. It is your responsibility to carefully read these Terms and Conditions of Business before using this website.

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to cefBox.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by cefBox.com .If you do not agree to the Terms and Conditions of Business contained in the following pages, then you may not use the moo.com website. cefBox.com reserves the right to make changes to this site and these terms and conditions at any time without prior notice to visitors and customers.
Please read the following sections carefully, as they contain the Terms and Conditions of Business that will govern your use of the moo.com website. Additionally, you should review our Website Privacy Policy.

If you have any enquiries, comments or concerns regarding this agreement or any other part of this site or regarding any of our featured products and services or if you have experienced technical problems while using this site, please send an email to here.

1. Definitions

“Seller” means cefBox Limited, registered in China, No: 5121723 (in these Terms and Conditions also means ”cefBox.com”) whose registered office is at 88, Xue-yuan Road, Ning-bo, 315000.
“Buyer” means the person whose name is printed on the Order.
“Contract” means the order and Order Confirmation (incorporating any Special Conditions) .
“Faulty” means containing a fault or defect; imperfect or defective.
“Goods” means the goods or services which the Seller is to sell in accordance with these Terms and Conditions of Business.
“Order” means the Buyer’s order for Goods or services.
“Order Confirmation” means the Seller’s written Confirmation pursuant to Condition 3(b).
“Price” means the price together with postage and packing in force at the date and time of the Order, subject to any promotional offer or discount then applicable.
“Person” means any person, firm or company.
“Special Conditions” any conditions in relation to orders set out and designated as such in the Order Confirmation.
“Terms and Conditions of Business” means the standard terms and conditions of business set out in this document.
“Writing” includes, other than for the purpose of Condition 9, email clearly bearing the names of the sender and the recipient and writing on the screen of a visual display unit or other similar device.

2. Copyright and trademark notice

This site is fully owned and operated by cefBox.com . Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of cefBox.com , Copyright 2021, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purposes. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without cefBox.com prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

3. Disclaimer and limitation of liability as to products sold

cefBox.com, as a manufacturer of custom printed goods, shall not be responsible for any errors or omissions that might be contained within this web site. cefBox.com reserves the right to make changes to its web site without notice. Accordingly, all cefBox.com and third party information is provided "as is cefBox.com is not responsible for the content of any other web site linked to any cefBox.com web site. Links are provided as internet navigation tools only.

cefBox.com makes no representations or warranties, either express or implied, of any kind with respect to products sold on the cefBox.com sites. Under no condition will cefBox.com be liable for any damages whatsoever, and in particular cefBox.com will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, loss of revenue, or loss of use, arising out of or related to any cefBox.com web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to cefBox.com arising from any product sold on the cefBox.com sites shall be the price of the product ordered.

4. Disclaimer and limitation of liability as to printing outcomes

CefBox shall not in any way be responsible for any errors or omissions or colouring issues in regards to custom printed products if the following instructions are not adhered to, even if confirmed good to print by cefBox:

Design instructions

  • Document must be kept in CMYK colour mode
  • Images must be no less than 300 DPI
  • Logos should be in vector form
  • Convert all text to Curves / Outlines so we can cannot edit the copy in any way (Ctrl + Shift + O)
  • No element should be in RGB, everything must be CMYK ready
  • Each template part should have a 3-5mm bleed

Submitting your design to us

  • Instruction text must be removed by either deleting or hiding the layer
  • File must be saved as Adobe Illustrator CS6 - MAX FILE SIZE 300 MB
  • PDF preview file of your design
  • Include linked images in separate folder
  • Include a Text or Word document noting the Pantone / Spot colours used in your design

5. Typographical errors

cefBox.com attempts to be as accurate as possible. However, cefBox.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by cefBox.com itself is not as described, your sole remedy is to return it in unused condition. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, cefBox.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. cefBox.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, cefBox.com shall immediately issue a credit to your credit card account in the amount of the charge.

6. Order acceptance policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. cefBox.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. cefBox.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order of any amount.

7. Risk of Loss

Title to products passes from cefBox.com to Customer on shipment from facility of cefBox.com. Loss, damage or delayed delivery that occurs during shipping by a carrier selected either by cefBox.com or by Customer is Customer's responsibility.

8. Returns, cancellations, refunds, replacements and changes to order quantity

Cancellations: Customized products are bespoke in nature. Order cancellations can be requested during the service and production phase of the order, however, cancellation request acceptance is at the discretion of cefBox once the service has begun. If an order is cancelled before any costs are incurred to cefBox, there will not be any cancellation charges. If an order is cancelled and cefBox has incurred costs of service there will be a service charges, so you may not receive your original amount of payment in refund.

Refunds: Refunds on customized orders are processed at cefBox's discretion.

Changes to order quantity: Any change to an order quantity during the service provided before shipping will have an effect on: a) The cost per unit that was originally quoted. This means if you have changed your order to a lower quantity, the price point at the lower quantity would apply, thus affecting any amount to be refunded to you. If you increase the unit quantity ordered, the price point at the higher quantity would apply overall across the order. b) Additional costs incurred. There may be charges for changing your order quantity.

Replacements: Should your order be deemed unsatisfactory and be the agreed fault of cefBox, you will fix cefBox two further attempts to create the goods in a satisfactory quality, before requesting a refund.

All models are entirely bespoke in nature and use bespoke materials in production and refunds will not be processed as they are created in a case-by-case basis. Any decreases in unit quantity ordered will change the original unit cost provided to you and as such will change the expected refund amount. The cost (shipping and taxes) of return shipping to cefBox's facility will be borne by you. Goods will be inspected and confirmed deemed for resale by cefBox. The refund will be processed upon confirmation.

9. Image / video usage rights of products

Once a custom / branded product has entered the public domain, cefBox shall be granted, non-exclusive, non-transferable, royalty-free right, throughout the world, in perpetuity, to use in:


  • Incorporate Content on web sites (including Social Media Platforms, as such term is defined herein), displayed as part of gallery, collection, album, archive, scrapbook or other aggregation of individual images and/or footage;
  • Use Content in coordination with opt-in email marketing.
  • Incorporate Content into film, video, multimedia presentations, or advertising for broadcast, public performance.
  • Use Content in eBooks, including multi seat license electronic textbook.


  • Use Content as prints, posters, postcards (i.e. a hard copy) and other reproductions for our own personal use and display, including display in commercial settings, provided such hard copies are not resold or otherwise distribute
  • Incorporate Images into advertising materials, posters and trade show signage for use in promoting the sale of other products or services (as opposed to promoting the sale of the prints, posters, etc. containing the Images), provided that the Image is an integrated, supportive part of our project or product and not the definitive part of such prints and/or posters and/or other reproductions and further provided that no Image is used for Out-of-Home advertising and further provided that the print or manufacturing run(s) of such posters does not exceed two hundred fifty thousand (250,000) copies in the aggregate;
  • Use Images in magazines, newspapers, books, book covers and/or textbooks for editorial and/or advertising purposes, provided that the print or manufacturing run(s) of such magazines, newspapers, books, book covers and textbooks does not exceed two hundred fifty thousand (250,000) copies in the aggregate;
  • Use Images in the artwork for the packaging of any product provided that the print and/ or manufacturing run does not exceed two hundred fifty thousand (250,000) copies in the aggregate;
  • Incorporate Images on letterhead and business cards, pamphlets, brochures, and catalogs provided that Images are not used as a logo or trademark, and further provided that no individual Image is reproduced more than 250,000 times in the aggregate;
  • Incorporate Content into set design and dressing for public performance, provided that the intended audience for all such performances in the aggregate consists of fewer than two hundred fifty thousand (250,000) people.

10 Data Protection

  • The Seller is a registered data controller within the meaning of the General Data Protection Regulation (EU) 2016/679 (”GDPR”) under registration number: Z9441126.
  • Each party undertakes to process all personal data pursuant to these Terms and Conditions in accordance with the principles laid down in the GDPR.
  • The Seller processes personal data in accordance with its Privacy Policy